Overview
Susan Hanley LLC represents a connected network of forward-thinking strategists, technical architects, and business analysts dedicated to helping organizations build effective portal and collaboration solutions – solutions with measurable results.
Successful portal, collaboration, and knowledge management solutions require an investment in a lot more than just technology. Organizational and political (process and people) strategies have a much greater impact and as a result, a comprehensive strategy is vital for success.
Sue and her network of associates can help your organization realize clear and tangible value from your investment in portal and collaboration technologies, especially Microsoft SharePoint, to improve your organization’s ability to:
Successful portal, collaboration, and knowledge management solutions require an investment in a lot more than just technology. Organizational and political (process and people) strategies have a much greater impact and as a result, a comprehensive strategy is vital for success.
Sue and her network of associates can help your organization realize clear and tangible value from your investment in portal and collaboration technologies, especially Microsoft SharePoint, to improve your organization’s ability to:
- Share and leverage expertise – both inside the company and as part of an extended network of customers, suppliers and partners
- Find and organize information assets with an effective information architecture design
- Build awareness and gain adoption for your intranet, portal and collaboration solutions
- Plan an effective governance strategy
- Demonstrate measurable value from your investments in portal and collaboration technology
Upcoming Speaking Engagements
January 30, 2026. M365 Community Days DC 2026. Arlington, VA. (in person). Ensure Your Intranet is Ready for Copilot: How to plan an effective governance strategy.

February 6, 2026. M365 Miami. Miami, FL (in person). SharePoint on Trial: Two Intranet Experts Debate Internal Communications Features (with Mark Kashman).
April 19-23, 2026. Microsoft 365 Community Conference. Orlando, FL (in person). Presenting a full day workshop: Designing Intelligent Intranets: Information Architecture That Powers Al and Great User Experience plus SharePoint on Trial: Two Intranet Experts Debate Internal Communications Features (with Mark Kashman) and Future-Proof Your Intranet: Best Practices and New Capabilities in Microsoft 365. Use code HANLEY150 to save $150 on registration!

May 5-7, 2026. European Collaboration Summit. Cologne, Germany (in person). Presenting a full day tutorial: Designing your intranet for the future: planning an information architecture for AI integration and a session: Reimagining Corporate Communications with Microsoft 365 and Copilot.
Featured White Papers
- Microsoft 365 Governance Questions (SharePoint, Teams, Viva Engage, OneDrive, Copilot, and more) (updated January 2, 2026)
- Communications Site Planning Guide (updated August 2025))
- Advance your Knowledge Management Outcomes with Communities of Practice (April 2025) (with Rebecka Isaksson)
- Planning SharePoint Hub Sites
- Planning Navigation for the Modern SharePoint experience
